doi:10.3850/978-981-08-7303-5_1605


Citizen Centric E-governance: The Only Solution to Eradicate Corruption


Ghazi Mohammed Zafaruddin and Mushtaq Siddiqui

Tom Patrick Institute of Computer & Information Technology, Aurangabad, India.

ABSTRACT

“e-Governance is strong tool for ensuring corruption-free administration”, said Former President of India A.P.J. Abdul Kalam.

Overall rural India is still backward both socially and economically. Many basic infrastructural requirements for development like power, proper sanitation, roads, government services, etc are inadequate. There is also lack of primary school teachers, health workers, etc. e-Governance can solve a number of problems of the rural folk by creating transparent, fast and easily available government services; as information technology has a vital role to play in all transactions that the government undertakes. IT can help the government avoid corruption, reach citizens directly and become more citizen-friendly across a variety of domains, including transport, urban development, land records, education, healthcare, ports and shipping, dairy, taxation, property registration, etc. e-Governance holds advantages for the business community too, playing the role of a catalyst and a channel for E-Business. But perhaps the single-largest benefit of e-Governance is its potential to give birth to an entire web-based economy. e-Government along with the most powerful media available today i.e. the Internet has the capability to remove a very large set of problems we have in our system with a click of a mouse. It is also true that once this becomes a reality it will give a boost to the rights and overall development of an ordinary citizen.

Keywords: E-governance, G2B (government to business), G2C (government to citizen), G2G (government to government), Information and communication technology (ICT) and information technology (IT).



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