doi:10.3850/978-981-08-7300-4_0507


A Novel Framework of Decision Support System based on ERP


Manish Kumar1, Ashish Avasthi2, Gaurav Mishra2 and Kamal Srivastava3

1Department of Computer Science, Bansal Institute of Engineering & Technology, Lucknow, U.P., India.

2Department of Computer Application, Shri Ramswaroop Memorial College of Engg. & Mgmt., Lucknow, U.P, India.

3Department of Computer Science, Shri Ramswaroop Memorial College of Engg. & Mgmt., Lucknow, U.P, India.

ABSTRACT

ERP is the software which integrates various sub modules together so that data can be accessed from various locations. It is the package in which accessing of the data is done through single interface. In this paper we proposed about a new framework for decision support system based on the ERP & CRM. Here we also analysis the characteristics of data in the ERP system and address the problem of application of decision support system and suggest the architecture based on ERP system followed by detail interpretation of data acquisition module.

Keywords: Decision support system, ERP, Data warehouse.


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