Parallel 2.2 - Potpourri chaired
| A Proposed Framework - The Green Emotion Model (GEM) |
| A Usability Study on Fast Food E-Commerce Sites: Online Delivery Service |
| Proposed Model of Kansei Engineering and Kano Incorporating Customer Relationship Management for Service Excellence |
| Please Make Me Warm: Combining Product Emotions and usability to Redesign Microwave Products |
| Can Web Advertisements Catch Attention and Facilitate Recall? |
