Unveiling the Intersection of Crisis Management and Resilience in Tackling Real-world Uncertainty in Infrastructure's Emergency Events

Managing uncertainty in critical infrastructure during emergency events presents a significant challenge. This paper explores the synergy between crisis management and resilience strategies as complementary approaches to addressing uncertainties in emergency event management. While crisis management focuses on immediate response and recovery, resilience encompasses both short-term reactive measures and long-term adaptability to ensure system robustness. Both approaches play a crucial role in managing complex emergency events, such as infrastructure failures caused by extreme weather events, by ensuring operational continuity and minimizing damage. The study categorizes uncertainties into aleatoric (inherent variability), epistemic (knowledge gaps), stochastic (event-driven risks), and ontological (black swan events), highlighting their impact on decision-making in emergency management. A comprehensive framework is proposed, integrating crisis management with resilience strategies to enhance anticipation, resistance, and recovery from disruptions. The focus of this paper is on Atmospheric Icing Accretion Emergency Events (AIAEEs) in power distribution systems, exploring the integration of predictive maintenance, smart grids, redundancy, and other advanced strategies to improve infrastructure resilience. Additionally, the Onion Model is introduced, offering a layered approach to resilience at personal, organizational, and technical levels. By combining these approaches, stakeholders can enhance infrastructure robustness, mitigate the impact of future emergencies, and address the growing risks posed by climate change. This study provides actionable insights for developing adaptive, robust, and resilient systems in critical infrastructure management.

Keywords: Crisis management, Resilience strategies, Uncertainty management, Emergency events, Critical infrastructure.