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doi:10.3850/978-981-08-7920-4_S1-L08-cd
Uncertainties of Construction Negotiation: A Preliminary Study
Tak Wing Yiu1, P. T. Chow2, Wing Yi Leung3 and S. O. Cheung2
1Department of Civil and Environmental Engineering, The University of Auckland, Auckland, New Zealand.
2Construction Dispute Resolution Research Unit, Department of Building and Construction, City University of Hong Kong, Kowloon, Hong Kong.
3Department of Building and Construction, City University of Hong Kong, Hong Kong.
ABSTRACT
Negotiation, as an alternative dispute resolution method, is widely adopted to resolve dispute
at its early stage. However, ineffective negotiation affects the success of the construction dispute
negotiation. Influences of uncertainty contribute a major part of the ineffectiveness of a negotiation.
This paper aims at identifying the potential root-causes of uncertainty in construction
dispute negotiation. Questionnaire survey was conducted to collect data from construction
professionals in Hong Kong. With the returned 76 questionnaires, relative importance indices
of different root causes of uncertainty were calculated. The results indicated that time pressure
and intact relationship are the most important items among the others.
Keywords: Construction dispute, Negotiation, Uncertainty, Time pressure.
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