doi:10.3850/978-981-08-7920-4_S1-C26-cd
Improved Crew Productivity, Communication, Safety and Quality via “Virtual Supervision”
Lahiru P. Silva and Janaka Y. Ruwanpura
Project Management Specialization, University of Calgary, Calgary, Alberta, Canada.
ABSTRACT
Information and communication chaos is a common phenomenon in the construction industry
which has been discussed by many scholars in the past. Supervision staff plays a major role in
technical communication in the construction site environment. Better utilization of supervision
time is a key factor to improve communication, productivity, quality and safety. The University
of Calgary’s productivity improvement research team developed and pilot tested a novel concept
called the “i-Booth ©”. Popularity of remotely accessible cameras within the construction
industry increased considerably in the last few years. Optimized deployment of those cameras
with the “i-Booth © ” rise the term “Virtual Supervision”. The Construction Monitoring and Visualization Center (CMVC) serves as the nerve center of the “Virtual Supervision” system. The
focus of the “Virtual Supervision” systemis to improve the efficiency, effectiveness, communication,
and worker satisfaction. High resolution cameras connected to CMVC with real-time data
transmission is expected to improve integration between the stakeholders and the quality of
site supervision. In addition to the research contributions, real-time video streams and archived
video facilities will be utilized to enhance the capacity building of construction personnel in
the areas of constructability, construction technology and construction productivity. The paper
concludes with a discussion of the results and analysis of research of the integrated “Virtual
Supervision” system by measuring and assessing construction productivity and worker and
communication.
Keywords: Construction productivity, Virtual supervision, Construction visualization, Supervision, Engineering education.
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