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doi:10.3850/978-981-08-7920-4_S1-C03-cd
Development of Construction Organizational Culture Framework
S. O. Cheung, H. Y. Pang and H. Y. Chan
Construction Dispute Resolution Research Unit, Department of Building and Construction, City University of Hong Kong, Kowloon, Hong Kong.
ABSTRACT
The primary goal of this study is to develop an organizational culture (OC) framework for
construction organizations. Individual working behaviors have been identified as artifacts
of organizational culture that have been suggested by literature. In this regard, a four-trait
OC framework comprising four groups of artifacts; (1) people-oriented culture, (2) conservative
culture, (3) innovative culture and (4) task-oriented culture, is developed with inputs
from the industry experts. Contractor firms that identified as the key organizations affecting
work efficiency and productivity of a construction project were chosen to be the research
targets in this study. Pilot study with experienced construction professionals was conducted to
enhance the authenticity of the framework. Having a validated OC framework for construction
industry, it helps to understand how normative values and beliefs of an organization are
manifested.
Keywords: Construction organizational culture, People-oriented culture, Conservative culture, Innovative culture, Task-oriented culture.
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