ABSTRACT
In the context of public housing development, the missions of the Housing Authority are to provide
affordable quality housing and other housing related services to meet the needs of the customers in a
proactive and caring manner; and to ensure cost-effective and rational use of public resources in service
delivery and allocation of housing assistance in an open and equitable manner.
The four core values of the Authority, viz. Caring, Customer-focused, Creative, Committed (the 4 C’s) are
manifested in the continuous pursuit of improvement of the design and provision of building services
installations at public housing estates to achieve enhanced cost-effectiveness, usability, reliability,
maintainability, environmental friendliness and social responsibilities.
The paper will focus on some of the measures that realize quality living in high rise domestic buildings
through building services design such as uninterrupted lift services during PITC; use of automatic
self-cleaning strainer in enhancing reliability of flushing water supply; provision of roof fresh water
pressure booster system for tenants in the top floors; use of twin water tanks to ensure non-interrupted
water supply as well as to achieve saving of water during tank cleansing; design and provisions to enhance
the hygiene of refuse handling process and estate environment; enhancement in lift services for better
safety and ride; free Wi-fi and digital terrestrial TV reception to avail easy and free access to information
which has become an essential element of modern day quality living.
Keywords: Building services designs, Core values, Digital terrestrial TV reception, Quality housing, Refuse
handling systems, Reliability of water supply, Uninterrupted lift services, Wi-fi.
